Eligibility, Account Access & Customer Information

To place an order through our website, you must be legally capable of entering into a purchase agreement under the laws that apply to you. Where a minor uses our services, appropriate parental or guardian authorization may be required.

Some store features may require you to create an account or provide personal information. You agree to submit accurate and current contact, shipping, billing, and order information when using these features.

If you establish an account, you are responsible for keeping your login credentials confidential and for notifying us if you suspect unauthorized access.

You may not impersonate another person, use another individual's payment information without authorization, or transfer your account to another user without our permission.

Product Information & Availability

Qoriniva™ offers electronic accessories intended for everyday activities such as computer use, mobile device charging, wireless audio, digital entertainment, and workspace organization.

We aim to present product descriptions, specifications, images, and compatibility information clearly so customers can make informed purchasing decisions.

Product colors, finishes, and visual details may appear slightly different depending on your display settings, screen calibration, and lighting conditions.

Compatibility, included accessories, dimensions, and available functions should be reviewed on the relevant product page before purchase.

We may update product listings, introduce new products, or discontinue items as our catalog changes. Such updates will not remove the rights you have under an order already accepted by us or under applicable consumer law.

Orders, Confirmation & Acceptance

Placing an order through our website submits a request to purchase the selected products at the price and under the conditions displayed during checkout.

After your order is submitted, you may receive an automated acknowledgment confirming that your order details have entered our system. This acknowledgment does not necessarily mean that your order has been accepted for fulfillment.

Order acceptance is confirmed when we verify the relevant order information, payment status, and product availability and issue the applicable confirmation.

We may need to contact you if an item becomes unavailable, an address requires clarification, a payment cannot be completed, or an apparent pricing or listing error affects your order.

If an order cannot be fulfilled after payment has been collected, we will notify you and arrange the appropriate refund for the unfulfilled portion.

Please review your product selection, delivery address, and contact information carefully before confirming an order.

Pricing, Currency & Payment

Product prices are displayed in United States Dollars (USD), unless another currency is expressly indicated during checkout.

The amount payable for your order will be shown before you complete the purchase. Applicable shipping charges, taxes, and other disclosed costs will be included or identified as required by law.

Our standard shipping charge is $5.99 per order, as described in our Shipping Policy.

International orders may be subject to import duties or other charges depending on the destination and the delivery terms disclosed during checkout.

Supported payment methods are presented during checkout and may include PayPal and eligible credit or debit cards.

You confirm that you are authorized to use the selected payment method and that the billing information you provide is accurate.

Payment authorization, fraud-prevention checks, and additional authentication may be handled by the relevant payment service provider or card issuer.

If you have questions about an unsuccessful transaction or payment confirmation, please contact our customer support team.

Order Processing, Shipping & Delivery

We typically process orders within 2–4 business days after payment confirmation. Processing may take up to 5 business days during holidays or periods of increased order volume.

Delivery estimates begin after dispatch and depend on the destination and shipping arrangements.

• United States: approximately 10–15 business days.
• Canada, United Kingdom, and Australia: approximately 11–16 business days.
• Other supported destinations: approximately 15–20 business days.

Delivery periods are estimates and may be affected by customs clearance, weather, transportation disruptions, or other circumstances beyond the normal delivery schedule.

Orders may be dispatched from our own or partner fulfillment facilities, including international locations.

When your order ships, we will provide available tracking information by email.

If a parcel is delayed, damaged, or appears to be missing, please contact us so we can review the circumstances and coordinate an appropriate resolution.

Delivery disputes and the risk of loss will be handled in accordance with applicable consumer law and our Shipping Policy. Handing a parcel to the carrier does not automatically end our responsibility for resolving a valid delivery complaint.

Order Changes & Cancellation Requests

If you need to update your shipping address, correct an order detail, or request cancellation, please contact service@qoriniva.com as soon as possible, preferably within 12 hours after placing your order.

We will review the request and confirm whether the change can be made before dispatch.

Once an order has shipped, changes to the delivery address or cancellation of the shipment may no longer be possible.

If you no longer wish to keep a shipped order, please contact our team to review the available return options.

Nothing in this section limits cancellation or withdrawal rights that apply under relevant consumer protection laws.

Returns, Exchanges & Refunds

Eligible purchases may be returned within 30 calendar days after delivery, subject to the conditions explained in our Return & Refund Policy.

To begin a return, contact our customer support team with your order number, the product concerned, and a brief explanation of your request.

Once your request has been reviewed, we will provide the appropriate return destination and shipping instructions.

Return shipping costs may depend on the reason for the return. For eligible change-of-mind returns, customers may be responsible for the applicable return shipping fee.

If a product arrives damaged, defective, incorrect, or materially different from its description, we will provide an appropriate solution without additional return shipping charges to the customer.

Approved standard refunds are typically issued to the original payment method within 5–10 business days after the returned item has been received and inspected, subject to applicable law.

Intellectual Property & Brand Materials

The Qoriniva™ name, brand presentation, original website content, product descriptions, graphics, photographs, and other materials displayed through our store may be protected by copyright, trademark, and other intellectual property laws.

These materials belong to Guangzhou Xinjin Technology Co., Ltd. or the applicable rights holders and are made available for personal browsing and shopping purposes.

Unless permitted by law or authorized by the relevant rights holder, you may not reproduce, distribute, commercially exploit, or misrepresent protected website materials.

The names, logos, and trademarks of third-party platforms and product manufacturers remain the property of their respective owners.

Third-Party Services & External Websites

Our website may use external services to support payment processing, order fulfillment, analytics, customer communication, and other store functions.

Some features may direct you to a third-party website or service governed by that provider's own terms and privacy practices.

We encourage you to review the applicable third-party policies before submitting information or completing a transaction through an external service.

We are not responsible for independently operated websites or services that are outside our control. However, the use of third-party providers does not remove our obligations concerning orders placed with Qoriniva™.

Our Relationship with Shopify

Qoriniva™ uses Shopify's e-commerce platform to operate its online storefront and provide purchasing functionality.

Guangzhou Xinjin Technology Co., Ltd. operates Qoriniva™ and is the business responsible for sales made directly through this store.

Shopify provides the underlying commerce technology but is not the seller of products purchased from Qoriniva™.

Questions concerning your order, product, delivery, return, or refund should be directed to Qoriniva™ using the customer support details provided on this page.

Privacy & Personal Information

When you browse our website or place an order, certain personal information may be collected and processed to support your shopping experience.

This information may include contact details, shipping information, purchase history, and technical information relating to your use of our online services.

Personal information is handled in accordance with our Privacy Policy and the applicable practices of our authorized service providers.

Shopify and other service providers may process relevant information to support checkout, payment, order management, security, and other store operations.

Please refer to our Privacy Policy for further information about data processing, service providers, retention, and applicable privacy rights.

Customer Reviews, Suggestions & Submitted Content

You may have opportunities to share product reviews, comments, suggestions, photographs, or other content through our website or customer support channels.

When submitting content, you confirm that you have the necessary rights to share it and that it does not unlawfully infringe the rights of another person.

You must not submit misleading reviews, malicious files, unlawful material, or content that violates another person's privacy or intellectual property rights.

By submitting a review or other content for public display, you grant us a non-exclusive license to reproduce, display, and use that content in connection with operating and promoting our store, to the extent permitted by applicable law.

We may moderate or remove submitted content that violates these Terms or applicable law.

Your statutory privacy and intellectual property rights remain unaffected.

Product Listings, Pricing Errors & Corrections

We aim to keep our product pages, pricing information, availability details, and store policies accurate and up to date.

Occasionally, an administrative or technical error may affect a product listing, promotional offer, shipping estimate, or other published information.

If an error affects an order, we will review the circumstances and contact the customer when a correction or additional confirmation is necessary.

Where an order cannot be fulfilled under the applicable purchase conditions, any payment collected for the unfulfilled item will be refunded in accordance with applicable law.

We will not use an undisclosed pricing or listing correction to impose additional charges on an accepted order without the customer's authorization.

Acceptable Website Use

You agree to use the Qoriniva™ website in a lawful manner that does not interfere with the security, functionality, or availability of our services.

Prohibited activities include:

• Using the website for fraudulent transactions or unlawful activities.
• Attempting to access accounts or information without authorization.
• Introducing malware, harmful software, or malicious code.
• Interfering with the website's security or technical infrastructure.
• Impersonating another person or providing deliberately misleading information.
• Using automated tools to disrupt store operations or unlawfully collect personal information.
• Infringing the intellectual property or privacy rights of other users or third parties.

We may take reasonable steps to restrict misuse, protect customer information, and maintain the security of our online services.

Account Suspension & Service Availability

We may restrict or suspend access to an account when reasonably necessary to address suspected fraud, unauthorized activity, security concerns, or material violations of these Terms.

Where appropriate, we may contact the account holder to request clarification or provide information about the restriction.

Account suspension does not remove obligations relating to accepted orders, outstanding refunds, or rights protected by applicable law.

We may also temporarily interrupt website functionality for maintenance, technical updates, or circumstances affecting service availability.

Product Warranties & Service Limitations

We aim to provide accurate product information and a functional online shopping experience.

However, temporary technical interruptions, compatibility differences, or circumstances outside our reasonable control may affect the availability of certain website functions.

Any product-specific warranty, guarantee, or after-sales commitment will be described in the relevant product information or applicable store policy.

To the extent permitted by applicable law, we do not guarantee that access to our website will be uninterrupted or free from every technical error.

Nothing in these Terms excludes or restricts statutory warranties, consumer guarantees, remedies for defective products, or other rights that cannot lawfully be waived.

Responsibility & Liability

We are responsible for fulfilling our contractual obligations and for providing the remedies required by applicable consumer protection laws.

To the extent permitted by law, we are not responsible for losses caused solely by circumstances outside our reasonable control or by a customer's unlawful or improper use of our services.

Any limitation of liability described in these Terms applies only where legally permitted and does not exclude liability for fraud, intentional misconduct, or other matters for which liability cannot lawfully be limited.

Nothing in this section prevents a customer from seeking an applicable refund, replacement, repair, or other legally available remedy for an eligible product or order.

Claims Arising from Improper Use

If your unlawful conduct or material breach of these Terms results in a third-party claim against our business, you may be responsible for losses directly resulting from that conduct to the extent permitted by applicable law.

Any such responsibility will be assessed in accordance with the relevant legal requirements and will not apply to claims caused by our own wrongdoing or failure to fulfill our legal obligations.

Validity of Individual Provisions

If a particular provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent they can operate independently.

Any unenforceable provision will be interpreted or limited only to the extent legally necessary, without reducing mandatory consumer protections.

Entire Agreement & Exercise of Rights

These Terms, together with the applicable policies referenced on our website and any specific conditions expressly agreed to at checkout, describe the contractual framework governing use of our online services and purchases from our store.

If we do not immediately enforce a provision, this does not automatically mean that we have permanently waived our right to enforce it later.

Nothing in this section overrides an express product guarantee, an accepted order confirmation, or a statutory right that applies to your purchase.

Transfer of Rights & Obligations

You may not transfer your store account to another person without our authorization.

If our business undergoes a lawful restructuring or a transfer of its store operations, relevant contractual rights and obligations may be transferred in accordance with applicable law.

Any such transfer will not remove the rights or remedies customers already hold in relation to accepted purchases.

Applicable Law & Dispute Resolution

Qoriniva™ is operated by Guangzhou Xinjin Technology Co., Ltd., with its business address in Guangzhou, China.

These Terms are governed by the laws of the People's Republic of China, excluding conflict-of-law rules, to the extent that such a choice of law is permitted.

This provision does not deprive customers of mandatory consumer protections available under the laws of their country or region of residence where those protections apply.

If a dispute arises concerning an order or the use of our services, we encourage customers to contact our support team first so that we can review the matter and attempt to resolve it.

If a dispute cannot be resolved through customer support, the parties may pursue the remedies available under applicable law before a court or other competent dispute-resolution body.

Updates to These Terms

We may revise these Terms to reflect changes in our products, store operations, service providers, legal obligations, or website functionality.

The current version will be made available on this page.

Where required by law, we will provide appropriate notice before material changes take effect.

Changes will not retroactively remove rights that customers have already acquired under an accepted order or applicable consumer law.

Contact Information

For questions regarding these Terms of Service, an existing order, payment, delivery, or after-sales assistance, please contact our customer support team using the official information below.

Brand: Qoriniva™

Legal Company Name:
Guangzhou Xinjin Technology Co., Ltd.

Business Address:
Room 401, No. 4, Lane 4, Shangshan South Street, Luogang, Baiyun District, Guangzhou

Customer Support Email:
service@qoriniva.com

Customer Service Phone:
+86 13027967506

Business Owner: Du Yifan

Customer Service Hours:
24/7 — 24 hours a day, 7 days a week

Qoriniva™ is owned and operated by Guangzhou Xinjin Technology Co., Ltd.