Personal Information We May Collect

The information we collect depends on how you interact with our website and which services you choose to use.

Information You Provide Directly

When you place an order, register an account, subscribe to communications, or contact our support team, we may collect:

• Your name and contact details, including email address and telephone number.
• Billing and delivery addresses provided during checkout.
• Order details, purchased products, and transaction records.
• Account information, if you choose to create a customer account.
• Messages, photographs, and other information you voluntarily share when requesting customer support.
• Marketing preferences and newsletter subscription choices.

Payment-Related Information

When you complete a purchase, your selected payment provider processes the information necessary to authorize and complete the transaction.

We may receive transaction confirmations, payment status information, and limited payment details required for order administration, refunds, or fraud prevention.

We do not ask customers to submit complete payment card numbers or card security codes through customer support communications.

Information Collected Automatically

When you visit our online store, certain technical and usage information may be collected through website functionality, cookies, and similar technologies.

• Internet Protocol (IP) address and approximate location derived from it.
• Browser type, operating system, and device characteristics.
• Pages visited, browsing activity, and interactions with our store.
• Referral information and general website performance data.
• Cookie identifiers and related online activity information, where applicable.

Why We Process Personal Information

We use personal information for activities connected with operating our online store and providing customer services.

We may also process information to:

• Verify transactions and investigate suspected fraudulent activity.
• Maintain business, accounting, and transaction records.
• Comply with applicable legal and regulatory obligations.
• Communicate important information about your account or purchases.
• Send promotional messages where you have provided the required consent or another lawful basis applies.
• Measure the effectiveness of our website and advertising activities where permitted.

Where applicable law requires a particular legal basis for processing, we rely on the basis relevant to the activity, such as fulfilling a purchase agreement, complying with a legal obligation, legitimate interests, or your consent.

Payment Information & Data Security

Our online store uses payment services to facilitate transactions made through the checkout process.

Payment information is handled through the applicable payment provider and checkout infrastructure. Our customer support team does not need your complete card number, security code, or payment account password to assist with an order.

We take reasonable technical and organizational measures intended to protect personal information from unauthorized access, misuse, loss, or disclosure.

These measures may include access restrictions, secure communications, administrative controls, and the security functionality provided by our commerce platform and authorized service providers.

When Information May Be Shared

We may disclose relevant personal information to service providers and business partners when necessary to operate our store, fulfill purchases, provide customer support, or meet legal obligations.

Depending on the services actually used by our store, these recipients may include:

• Shopify and services supporting our online storefront.
• Payment processors and financial institutions involved in completing transactions.
• Warehousing, shipping, and logistics providers responsible for order fulfillment.
• Customer support and communication service providers.
• Website analytics, performance, and advertising service providers.
• Professional advisers, regulators, or other parties where disclosure is legally required or otherwise permitted.

Information shared with service providers is intended to support the relevant business activity. Certain providers may also process information under their own privacy policies and legal responsibilities.

We may disclose information in connection with a lawful business reorganization, merger, or transfer of business assets, subject to applicable privacy requirements.

Cookies & Similar Technologies

Our website may use cookies, pixels, and comparable technologies to support essential shopping functions, remember certain preferences, analyze website usage, and provide advertising features where enabled.

The types of cookies used may include:

Essential Cookies

These help support core website functions such as shopping carts, checkout, account access, and security.

Analytics Cookies

Where enabled, analytics technologies help us understand how visitors interact with our website and identify opportunities to improve its functionality.

Advertising Cookies

If advertising integrations are enabled, cookies or pixels may be used to measure advertising performance and support personalized marketing, subject to applicable consent and privacy requirements.

You may manage certain cookie preferences through the privacy controls made available on our website, where applicable, or through your browser settings.

Disabling essential cookies may affect certain functions, including the shopping cart or checkout process.

For additional information about Shopify's use of cookies, please visit: Shopify Cookie Policy.

Advertising & Marketing Communications

If you subscribe to our promotional communications, we may use your contact details to share information about Qoriniva™ products, store updates, special offers, and related announcements.

You can unsubscribe from promotional emails through the unsubscribe link included in applicable messages or by contacting our customer support team.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages, such as order confirmations, delivery updates, or customer service responses.

Where advertising services are enabled, marketing partners may process certain information through cookies, pixels, or similar technologies to measure campaigns or provide relevant advertisements.

Any such activities are subject to applicable privacy law, required consent, and available customer privacy choices.

Your Privacy Choices & Rights

Depending on your country or state of residence and the laws that apply to your information, you may have rights relating to the personal information we maintain about you.

These rights may include:

• Requesting access to information we hold about you.
• Asking us to correct inaccurate personal information.
• Requesting deletion of eligible personal information.
• Requesting information about certain disclosures or uses of your data.
• Withdrawing consent for particular processing activities where consent is the applicable basis.
• Opting out of certain targeted advertising, sale, or sharing activities where applicable privacy laws provide that right.
• Exercising other privacy rights available under the laws that apply to you.

To submit a privacy-related request, contact us at service@qoriniva.com.

We may request information reasonably necessary to verify your identity and protect your account before responding to a request.

We will review and respond to eligible requests within the time required by applicable law. Certain information may need to be retained where a legal obligation or permitted exception applies.

Privacy Information for California Residents

California residents may have additional privacy rights under applicable California privacy laws, depending on the nature of the information processed and whether the relevant legal requirements apply to our business.

These may include rights to access, correct, or delete certain personal information, as well as rights concerning specific uses or disclosures of personal information.

Where our use of advertising technologies qualifies as a sale or sharing of personal information under applicable law, eligible customers may have the right to opt out of those activities.

You may contact us at service@qoriniva.com to ask about an applicable privacy right or available opt-out procedure.

Where legally required and technically supported, we will process recognized privacy preference signals and provide the relevant privacy controls.

Children's Privacy

Qoriniva™ offers electronic accessories for general consumer use. Our online store is not intended to collect personal information from children under the age of 13.

We do not knowingly collect personal information from children under 13 in circumstances prohibited by applicable law.

If you are a parent or guardian and believe that a child has provided personal information to our store, please contact us at service@qoriniva.com.

We will review the request and take appropriate action in accordance with the relevant legal requirements.

International Processing & Data Retention

Qoriniva™ serves customers through an online commerce platform and may use service providers located in different countries.

As a result, personal information may be transferred to or processed in jurisdictions outside the country where you reside, including locations where our business, Shopify, or our service providers operate.

Where applicable law requires specific safeguards for international transfers, we will apply the relevant requirements.

We retain personal information for periods reasonably necessary to complete orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and support legitimate operational needs.

The appropriate retention period depends on the type of information, the purpose for which it was collected, and any applicable legal requirements.

When personal information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law and our operational requirements.

External Websites & Third-Party Privacy Practices

Our store may contain links to external websites, payment services, social media platforms, or other independently operated online services.

When you leave our website or interact directly with an external provider, that provider may handle your information according to its own privacy policy.

We encourage you to review the privacy information provided by any third-party service before submitting personal information through its website or application.

Data Security Incidents

If we become aware of a security incident involving personal information, we will assess the nature and scope of the incident and take appropriate steps to contain and address the issue.

Where a notification obligation applies, affected individuals and relevant authorities will be notified in accordance with the applicable legal requirements and deadlines.

If you suspect unauthorized access to your customer account or misuse of information associated with a Qoriniva™ purchase, please contact our support team.

Updates to This Privacy Policy

We may revise this Privacy Policy when our store operations, service providers, technologies, data practices, or applicable legal requirements change.

The latest version will be published on this page with an updated revision date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes to relevant data processing activities.

Contact Us About Your Privacy

If you have questions about this Privacy Policy, wish to submit a privacy-related request, or need assistance regarding information associated with your Qoriniva™ account or purchase, please contact us through the official details below.

Brand: Qoriniva™

Legal Company Name:
Guangzhou Xinjin Technology Co., Ltd.

Business Address:
Room 401, No. 4, Lane 4, Shangshan South Street, Luogang, Baiyun District, Guangzhou

Customer Support Email:
service@qoriniva.com

Customer Service Phone:
+86 13027967506

Business Owner: Du Yifan

Customer Service Hours:
24/7 — 24 hours a day, 7 days a week

Qoriniva™ is owned and operated by Guangzhou Xinjin Technology Co., Ltd.